DELIVERY: Processing time The time I need to prepare an order for dispatch varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS & EXCHANGES: I gladly accept returns Contact me within: 7 days of delivery Send items back within: 14 days of delivery
I don't accept exchanges or cancellations But please contact me if you have any problems with your order.
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons)
Conditions of return Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
1. Information I Collect To fulfil your order, you must provide me with certain information (which you authorised Etsy/PayPal to provide to me, or have provided via private messaging services), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
5. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below: * Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. * Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. * Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. * Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me For purposes of EU data protection law, I, Sheena Spacey, (owner: Sheena Spacey Folk Art (also known as Sheena Spacey Art)), am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com or alternatively you may mail me at Sunset Mount Pleasant Pilton Somerset England BA4 4BL.